Duties and Responsibilities Answering telephone, direct, screen calls, taking and relaying messages. Greeting persons entering organization and directing individuals to correct destination. Ensuring knowledge of personnel whereabouts and maintaining exact and complete sign-out/sign-in procedures for consumers and on-site staff. Dealing with queries or requests from the customers and public. Providing general clerical and administrative support to all levels of professionals. Scheduling appointments, maintaining appointment diary either electronically or manually. Preparing letters and documents, receiving and sorting out e-mail and deliveries.
May take on a few more administrative functions to cover vacations.Quals--Education and Qualifications High school diploma in any field from an accredited institution. Degree in any field from a certified college. Experience in administrative or clerical activities is an added advantage Skills and Specifications Knowledge of clerical and administrative procedures. Strong customer service skills. Strong computer skills and knowledge of MS Office Suite Good communication skills and professional personal presentation.
Ability to manage information of employees. Organizing, planning, and customer service orientation Great attention to detail Shows respect for others and shows honesty and trustworthiness; maintains confidentiality at all times.